Privacy Policy

Your privacy is our priority. Learn how we protect your data.

Last updated: September 15, 2024

1. Overview

iGuard Counter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application ("App") handles your information when you use our counter application.

Privacy First Approach

iGuard Counter is designed with privacy in mind. We minimize data collection and keep your information local to your device whenever possible.

2. Information We Collect

2.1 Information You Provide

  • Counter Data: The names, values, and settings of counters you create within the app
  • App Settings: Your preferences for themes, notifications, and app behavior
  • Support Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

  • Device Information: Device model, operating system version, and app version for compatibility and support purposes
  • Usage Analytics: Basic app usage statistics to improve performance and user experience (collected anonymously)
  • Crash Reports: Technical information about app crashes to help us fix bugs and improve stability

2.3 Information We Do NOT Collect

  • Personal identification information (name, email, phone number) unless voluntarily provided for support
  • Location data or GPS coordinates
  • Camera, microphone, or other sensitive device permissions
  • Contacts, calendar, or other personal data from your device
  • Browsing history or data from other apps

3. How We Use Your Information

We use the collected information for the following purposes:

  • App Functionality: To provide core counter features and save your data
  • App Improvement: To analyze usage patterns and improve app performance
  • Technical Support: To diagnose and fix technical issues
  • Security: To detect and prevent fraudulent or harmful activities
  • Legal Compliance: To comply with applicable laws and regulations

No Advertising

We do not use your information for advertising purposes or sell your data to third parties for marketing.

4. Data Storage and Retention

4.1 Local Storage

Your counter data and app settings are primarily stored locally on your device. This means:

  • Your counter data remains private and under your control
  • The app works offline without internet connection
  • Data is not automatically backed up to external servers

4.2 Cloud Storage (Optional)

If you choose to enable backup features:

  • Data is encrypted before transmission
  • Stored securely using industry-standard encryption
  • You can disable backup at any time
  • You can request deletion of backed-up data

4.3 Data Retention

  • Local Data: Retained until you delete the app or manually clear data
  • Analytics Data: Aggregated and anonymized data retained for up to 2 years
  • Support Data: Communication records retained for up to 3 years

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

5.1 Service Providers

We may share data with trusted service providers who assist us in:

  • App analytics and crash reporting (Google Firebase, anonymized data only)
  • Cloud storage services (if you enable backup features)
  • Customer support services

5.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal process or government requests
  • Protect and defend our rights or property
  • Protect against misuse or unauthorized use of the app
  • Protect personal safety of users or the public

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. Users will be notified of any such change.

6. Your Rights and Choices

You have the following rights regarding your data:

6.1 Access and Control

  • Access: View all your counter data within the app
  • Modify: Edit or delete any counter data at any time
  • Export: Export your data in a portable format
  • Delete: Permanently delete all data by uninstalling the app

6.2 Privacy Settings

  • Disable analytics collection in app settings
  • Turn off crash reporting (may impact our ability to fix bugs)
  • Disable backup features to keep all data local

6.3 Data Portability

You can export your counter data at any time through the app's export feature. Exported data is provided in JSON format for easy import into other applications.

7. Security Measures

We implement appropriate security measures to protect your information:

7.1 Technical Safeguards

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of backed-up data at rest
  • Secure coding practices and regular security updates
  • Limited access to user data by our team

7.2 Device Security

  • Local data protected by your device's security features
  • App data isolated from other applications
  • No unauthorized access to device functions

Important: While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. Children's Privacy

iGuard Counter is suitable for users of all ages, including children. We are committed to protecting children's privacy:

  • We do not knowingly collect personal information from children under 13
  • The app does not require account creation or personal information
  • No advertising or in-app purchases that could affect children
  • Parents can review and delete their child's data at any time

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately so we can delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

9.1 Notification of Changes

  • Significant changes will be communicated through the app
  • Updated policy will be posted on our website
  • Continued use of the app constitutes acceptance of changes

9.2 Review and Acceptance

We encourage you to review this Privacy Policy periodically. If you do not agree with any changes, you should discontinue use of the app.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Response Time: We aim to respond to all privacy-related inquiries within 48 hours.